About Me
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I am a Senior AI/ML Manager at Apple Knowledge Platform where I work on Natural Language Processing and Machine Learning.
Prior to this I was a Senior Staff Applied Scientist and Engineering Manager at IBM Watson where I designed and developed algorithms for IBM's conversational AI product - Watson Assistant. I got my Masters degree at the Language Technologies Institute at Carnegie Mellon University in 2014.
What I’ve been working on
I work on the Apple Knowledge Platform which powers interactions across Siri and Spotlight. I currently work on Knowledge Graphs, Entity Linking, Question Answering and Synthetic Query Generation.
Prior to this I worked on the Natural Language Understanding components of Waston Assistant which includes intent classification, entity recognition, spellcheck and irrelevant detection across multiple languages. The algorithms are designed to be custom-trained for customers globally, deployed at scale with hundreds of thousands of models in production and serves more than 1.9% of the world’s population every month.
Awards & Recognition
- MIT 35 Innovators under 35 - Semi Finalist
- IBM Master Inventor - Title recognizing sustained and outstanding contributions to IP
- Corporate Award 2021 - Watson Assistant
- Outstanding Technical Achievement Award 2021 - State-of-the-art algorithms for intent classification and entity recognition in Watson Assistant
- Research AI Accomplishment (A-level) 2020 - Meta-Learning for Low-Resource NLP
- Corporate Award 2020 - Language enablement for Watson Services
- Women in Leadership Program 2019 - I was one of the 25 women leaders across IBM selected for the fully funded eCornell certificate program
- Corporate Award 2018 - Watson Conversation Service
- Best of IBM 2018 - Awarded to less than 1000 employees globally contributions to IBM’s business
- Eminence and Excellence Award 2017
- Outstanding Technical Achievement Award 2016 - Watson Conversation Service
- Invention Achievement Awards
Selected Patents
Complete list on Google Patents
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US Patent 11120225 Updating an online multi-domain sentence representation generation module of a text classification system
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US Patent 11068656 Displaying text classification anomalies predicted by a text classification model
Selected Publications
Complete list on Google Scholar
Blog and News
Rising Star Nominee
VentureBeat | July 8, 2022
All the natural language understanding technology that makes Watson Assistant so powerful.
Medium | May 26, 2021
Natural language processing takes chatbots from order takers to true conversational agents. Find out how NLP for chatbots advances interaction.
TechTarget | Apr 19, 2021
While deploying virtual assistants it is important to focus on building conversational experiences which work seamlessly.
Medium | Apr 23, 2021
Watson Assistant has a new and improved intent detection algorithm, which is more accurate versus commercial and open-source solutions.
IBM Watson Blog | Dec 10, 2020
Rising Star Nominee
VentureBeat | Jul 15, 2020
How We Designed the New Zero-Effort Irrelevant Question Detection Feature in Watson Assistant
Medium | Nov 14, 2019
IBM Research AI and IBM Watson worked together to develop a promising method that achieves state-of-the-art performance on relation extraction.
IBM Research Blog | Jul 29, 2019